Recruiter of the last resort. We help when everything else has failed.

By: Abhinanda P | September 28, 2017

As a recruitment consultancy that deals with both Indian and US markets, we often get asked questions like how do you hire for American companies, how do you understand their challenges and expectations?

So, when I heard that Rids, an AxiomRC recruiter, recently closed a position with a US client, I got on a call with her to learn about her experience.

The brief was more complicated than usual, she informed. It was a new position at the client’s, and hence the requirements and responsibilities were still evolving. The client wanted their CFO candidate to have exceptional knowledge in US GAAP and IFRS, and accounting and taxing principles in both India and US.

Over a few phone calls with the client, Rids and her boss put together a proper JD, and built a pipeline of candidates cherry picked by the AI as per the brief.

But, the major challenge was that, they required a highly skilled and experienced person to steer their growth. And, though the skillset was available, the relevant candidates were apprehensive about supporting US operations from India.

It took a lot of handholding and relationship building to convince the shortlisted candidates to even turn up for interviews. But once they had, they knew it was a job they wanted.

“But, how do you guys manage so much without actually meeting the client or candidate on a regular basis?” I asked.

“Through several hours of hard work.”, Rids replied. “You are not meeting your client or your candidates in person. All you have is your voice, and a genuine understanding of human nature. It is natural for a candidate to be apprehensive, after all he is taking a leap in his career. And your job, being a recruiter is to be honest with him about the pros and cons of this leap.

The same goes for the client. Good people make good companies, and your client is trusting you to help them find someone who can propel their growth. You must do a good job! If there are challenges, be upfront and address them, and work with your clients to find a solution.”, she said.

According to Rids, working with the client was a wonderful experience. Their team was very practical and professional. We earned their trust completely and they accepted us as their recruiting partner, and that is why every discussion with them was fruitful.

At the end of the day, that’s all you want your clients to do – to understand that they have hired you for a reason, and believe you will do a great job with it.

(Story by Rids, Written by Abhi)

Category: AxiomRC 

Tags: hiring, trust, client relationship